Just be Excellent at what you do!

Operational Excellence

What Are Critical To Quality Requirements?

The Kano Model And How We Use It

Basic Satisfaction

Satisfiers

Delighters

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George previously senior quality manager from Jaguar Land Rover in Asia Pacific and China. Now runs the auditing and supply chain analysis company; Merchsprout

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George Tewson

George Tewson

George previously senior quality manager from Jaguar Land Rover in Asia Pacific and China. Now runs the auditing and supply chain analysis company; Merchsprout

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